United HVAC Motors FAQ logo
United HVAC Motors FAQ logo

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Shipping and Delivery

What is your shipping policy?

- Shipping costs and delivery times will be calculated and shown during checkout. Please be aware that delivery times can differ based on your location and the season. - All motors are eligible for complimentary shipping. While alternative shipment s

Where do you ship?

Our shipping services are exclusively available for customers in the United States. We do not ship worldwide. We offer same day processing and free shipping (conditions apply) to every state in the U.S. Unfortunately, we do not offer shipping to Mexi

How do I receive my tracking information?

Whether you're seeking tracking information for your initial purchase or a warranty, rest assured that your tracking information will be conveniently delivered to you via email once your order is finalized and completed. If you still haven't received

When will my motor ship?

Orders received prior to 3:30 PM EST will be dispatched on the same day, while any orders placed after the 4:00 PM deadline will be sent out on the following business day. Our operational hours are from 8:00 AM to 4:30 PM, Monday through Saturday.

How long does the shipping process take?

The duration of shipping can differ based on the specific product you ordered, the shipping method you chose and your geographical location. Generally, the shipping process takes around 1 to 3 business days, but this timeframe may vary. You'll find a

Do I need to ship my motor to you for you to repair?

All of our products are sourced through our third-party partnership, ensuring a wide range of options for your needs. You don't have to worry about packaging and shipping your motor or cores to us as this could delay your comfort. Simply let us know

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